Shipping policy

shipping & delivery


Once your order is shipped you will receive a confirmation email containing your tracking number, via one of our delivery partners.

In most cases, UK orders will be fulfilled by CSM, whilst EU and international orders will be managed by FedEx International. If there is any damage to goods or packaging, or discrepancy in the order, please notify the courier company immediately.

UK orders will arrive within 2-3 business days, whilst international orders may take up to 7-10 days dependent on your location.

Whilst VAT is included in our item prices, please note that shipping costs will be added to the cost of your order. Please also note that BUANNE is not responsible for the cost of local import or taxes in the product destination country.

If you have any questions, please contact our customer care team at support@buanne.com